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Why UX Design Matters

In today’s digital world, software development needs to prioritize the user experience above all else.

Before investing the time and resources in the design of a software solution, the first thing to consider is the client’s needs, who in turn must think about the end user experience.

This is where UX Design plays a crucial role.

But taking a step back- What is UX Design? According to the Interaction Design Foundation, “User experience (UX) design is the process teams use to create products that provide meaningful and relevant experiences for users. This involves the design of the entire process of acquiring and integrating the product, including aspects of branding, design, usability, and function.”

This activity is carried out by a team of experts who research the users’ needs and create a solution that aligns with each company’s objectives.

UX design is an indispensable factor in software development, as the quality level can determine the acceptance or rejection of a software system.

Relevance of UX Design

UX design focuses on the user’s interaction with the product, aiming to ensure usability and accessibility in the interaction with the product.

A recent Forrester study mentions that good UX design can increase a website’s conversion rates by up to 200%. A staggering statistic that highlights how vital UX design can be in the success of any new development project.

Here are the core UX Design principles in software development:

  • Market Research: Understanding the current market situation, such as the latest trends in UX design, as well as the competition. This allows for refining the proposal to offer a better experience than what competitors are already providing.
  • User Research: To create a UX design proposal, it is essential to understand the needs, behaviors, expectations, and even browsing habits of the end users. This can be carried out through interviews, surveys, and, of course, data analysis.
  • Information Architecture: This refers to the organization and structure of content, providing easy navigation so that users can find the information they need or perform the tasks they require intuitively.
  • Prototyping and Usability Testing: This activity allows for visualizing and testing concepts before full development. Usability testing is essential to identify problems and areas for improvement.

Tactics for the UX Design of Your Solution

  • Simplicity and Clarity: Less is more. A simple design improves usability and reduces the user’s cognitive load. According to a study, users judge the visual part of an interface in 1/50th of a second and prefer simple interfaces.
  • Consistency: This refers to the consistent use of colors, fonts, and styles for each interaction. Inconsistency can confuse users.
  • User Feedback: Providing messages that give feedback on user actions is essential. This includes confirmation messages, warnings, and step-by-step guides. This helps improve the user’s understanding of the system and their confidence in it.
  • Mobile Optimization: Have you ever heard the term mobile first? It is a design and development approach that focuses on creating optimal experiences for mobile navigation. According to the Digital 2024 Global Overview Report, 97% of the global population aged 16 to 64 owns a mobile device, so it is crucial for digital products to be adapted to any mobile device.

UX design is a vital component in software development. By focusing on user needs, market trends, information architecture, and key UX design tactics, companies can significantly improve the user experience, increase loyalty, and stand out in a competitive market. Investing in UX not only enhances user satisfaction but also provides a substantial return on investment.

Don’t you have the experts to implement a successful UX strategy? At MayanSoft, we can help! Learn more about us and discover how we can assist you. Schedule an appointment here.